Frequently Asked Questions

Installation Problems

I am getting an error message stating "Program install files damaged or missing". What is wrong?
This message indicates that the Online Bible program is not installed on your hard drive. The Bible module will not work if it cannot find the program. Download and install the latest program file from our programs page. After installing the program re-install the Bible module you downloaded.

Win2000 users MUST apply Service Pack 1.
Go to the Microsoft site using the URL listed for the service pack. http://www.microsoft.com/windows2000/downloads/servicepacks/sp1/default.asp

Will the program work OK if I leave the resolution at 800 by 600?
Yes, the program will work OK. This message is only a suggestion on what resolution will work the best with the program. You do not have to switch settings if you do not want to.

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Initialization failed: Restart Program. What is wrong?
The program is not able to find a Bible module. If you have the Online Bible CD be sure that is in and the CD-Rom drive is working OK when you start the program. If you do not have the OLB CD, download a Bible module (we suggest the AV) from the Bibles page and install.

I had an error message saying that I have an obsolete Bible module.
This indicates that your CD is getting old and you should update it. If you do not want to update at the present time, copy the material from the OLB CD to your hard drive and run the program without the CD. Go to "Tools - Copy CD Items to Hard Drive" in the menu.

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Error message "Windows Error (DestroyCaret) Access is denied" with Win XP.
Run the Online Bible program as native windows application. You must have changed the setting yourself, as XP defaults to native mode.

• Find the OLB executable or program shortcut icon.
• Right-click the icon and select Properties.
• Click the Compatibility tab and place a checkmark next to the text labeled "Run this program in compatibility mode."
• Select the operating system that the program was originally intended to run on. (Win 98)
• Click on Apply.

After installing the update I can not access my 2Topics. How do I get them back?
Go to the menu under "Tools > User Module Tools > Define User Material" and enter following:

• Name: 2Topic (Name must be 2Topic)
• Title: Personal Topics (or whatever you want to call them)
• Type: Book (Type must be Book)

Click OK, and you will be able to access your topics again.

I am getting the error message "richedit line insertion error". What is wrong?
Check the windows\system directory for a file named riched32.dll. If you cannot find a copy download the DLL from the utilities section of our site and install.

When I try to install a module or the program, why does a different program start?
It is recommended that you only perform this procedure if you are familiar with and comfortable navigating the Windows registry.
Warning: Using Registry Editor incorrectly may cause serious problems. Use Registry Editor at your own risk.

1. Click on Start - Run and type in regedit. Press ENTER or click on OK.
2. Navigate to and select the following registry key:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\setup.exe
3. Press DELETE to remove this key from the registry.
4. When Windows asks you to confirm this action, choose Yes
5. Close Registry Editor.

On installation I received an error message saying "You have been denied access".
This information is from Microsoft's database number 308421 .

Note: You must be logged on to the computer with an account that has administrative credentials. If you are running Microsoft Windows XP Home Edition, you must start the computer in safe mode, and then log on with an account that has Administrative rights to have access to the Security tab.

If you are using Windows XP Professional, you must disable Simple File Sharing. By default, Windows XP Professional uses Simple File sharing when it is not joined to a domain.

For additional information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base: 307874 How to disable simplified sharing and set permissions on a shared folder in Windows XP

To take ownership of a folder, follow these steps:

1. Right-click the folder that you want to take ownership of, and then click Properties.
2. Click the Security tab, and then click OK on the Security message (if one appears).
3. Click Advanced, and then click the Owner tab.
4. In the Name list, click your user name, or click Administrator if you are logged in as Administrator, or click the Administrators group. If you want to take ownership of the contents of that folder, select the Replace owner on subcontainers and objects check box.
5. Click OK, and then click Yes when you receive the following message:
   You do not have permission to read the contents of directory folder name. Do you want to replace the directory permissions with permissions granting you Full Control? All permissions will be replaced if you press Yes.
   Note folder name is the name of the folder that you want to take ownership of.
6. Click OK, and then reapply the permissions and security settings that you want for the folder and its contents.

I am running Vista and want to remove the Online Bible Program using "Remove Programs". Vista will not remove it. What is wrong?

1. Open Control Panel and click on "User Accounts and Family Safety".
2. Click on "User Accounts".
3. Click on "Turn User Account Control on or off".
4. Uncheck "User Account Control". Close the dialog box.
5. You will be prompted to restart Windows. After restarting you will be able to remove the Online Bible program.

I am running Vista and when I attempt to run the Online Bible I am getting the error message "Online Bible 32 Bit Version has stopped working."

1. Open Windows Explorer.
2. Location the application executable (Program Files\Bible\Olb.exe).
3. Right click the executable and click the Properties option.
4. Select the Compatibility tab.
5. Select the Run This Program in Compatibility Mode option.
6. From the drop-down list, choose "Windows XP (Service Pack 2)".
7. If necessary, select the option to run the program as an administration.
8. Click OK.

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Questions about add-on material

Will you be adding the Geneva Bible to the Online Bible?
The text is old English and difficult to read. The translation is very close to 1611 text. We have no plans to include it.

Who authored the definitions in the OLB lexicon?
Larry Pierce wrote them based on Brown Driver Briggs and Thayers. We compared them with several other lexicons also.In doing the lexicons we found the newer lexicons were less accurate than the older ones.

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What is the original publication date of the "Treasury of Scripture Knowledge"?
1836. Our OLB copy has been altered to add about 100K more of references.

Does the Online Bible have the Hebrew text with vowel points, or parsed, or with the accents?
Yes, it is available now that we have converted to Unicode. Hebrew modules with pointed text are available only on our DVD.

The OLB used to have three modules by Jay Green. What happened to them?
Jay Green withdrew permission for us to use them.

What material is not posted on this site and is available on DVD only?

The following Bibles are on DVD only:

New King James Version (NKJV)

English Standard Version (ESV)

Holman Christian Standard Bible (HCSB)

Revised Standard Version (RSV)

1851 Murchock New Testament

Philips New Testament (1972)

The Message Bible by Eugene Peterson - 2002

Notes sets:

Matthew Commentary - G. vd Brink

Calvin's Commentaries

John Gill's Expositor

Full Matthew Henry Commentary

John Trapp's Commentary

Adam Clarke's Commentary

Dictionaries:

2006 Smith's Revised Bible Dictionary

The Online Bible Strongs is not the same as my Exhaustive Strongs Concordance. Why is that?
We used the Strong's system but the actual Greek and Hebrew to implement the numbers. By doing this we corrected about 15000 errors in the Strong's concordance.

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Program related questions

Not all the Scripture references I copied into the clipboard were pasted into my word processor. What is wrong?
There is a copyright restriction imposed on modern Bibles and affects all Bibles. 500 verses is the limit.

I have installed the Red letter Edition Bible and the words of Jesus are in green! What is wrong?
Go to the menu and click on "Tools - Customise Settings". Click on the colours tab section. Next click on the highlight button and select the colour red. Click on OK to close the colour dialog box and then click on OK to close and activate.

I downloaded and installed a module from this site. After installing I cannot find the material. Where is it?
Press F9 to open the selection preferences window and look for the material in one of the tab sections. If it is a book/topic it will be listed in that section. Be sure a check mark is in front of it. Click on OK to save and close. Open the material by going to the menu under "File - Open". All items are available under "File - Open - Passage, Topic/Book, Dictionary... etc.".

I lost my desktop after installing the update. How do I get it back?
After you have the program set up the way you want it, press F6 to open the desktop window. Create a new desktop giving it a unique name. Next time you update your desktop will not be changed. If you make changes to the default desktop it will revert back to the original settings when you update.

The program page states that I should not use the new program with my older CD. What options do I have?

• Purchase the latest CD. You will get all the material we have available including some not posted on this site.
• Download the starter pack and any add-on material you want to use. You will have to completely remove your previous version before installing.
• Continue using your older CD along with the older program.

Why is the "Open New Window" greyed out when I go to open a Bible passage?
Go to "Window" in the menu and select any style except "Tile Classic".

The Audio Bible does not work with Windows Vista. What is wrong?
Go to our utilities page and download the patch to correct this problem.

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Operating systems

Are there any plans to port The Online Bible to Linux?
No, not at the present time. The latest program will run in Linux (Ubuntu) using WineHQ.

I am very interested in purchasing the source code for the Online Bible. Is it available?
We have enough trouble maintaining Windows source without people making changes to it, hence we do not distribute it. The latest Windows program was compiled using Delphi.

Do you have a program for the Palm operating system?
No, not at the present time. Please go to the OliveTree site for material.

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Pocket PC

After installing the OLB Pocket PC the default font for all applications is Hebrew.
Copy any other font from the desktop program to Windows\Fonts to fix the problem or delete OlbHeb.TTF from the Pocket PC font directory. Reset the pocket PC after doing this.